Help Centre Jira Integration – Improved integration between the Prism Help Centre and Jira service desks for ticket support and management.This feature will uplift users from standard to enterprise on the start day of the PoC, reverting them back to standard level of access when the end date is reached. The ticket type and summary information is now correctly brought through to the ticket details, plus many more… Reporter data has been refreshed to include the details of the logged in user within Prism at the time of reporting.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |